FAQS
What dietary requirements do you cater to?
All and Any. Vegetarian. Vegan. Pescatarian. Nut Free. Halal. GF. Pregnancy Safe. Please make a note in the Allergen Section on the ordering page with any changes you require. Please note there could be additional charges for this. If you need to change any information after your order has been placed, please email hello@ohhoneygrazing.co.uk
How long do your products last?
All of our products can be kept in the refrigerator for 2 days and will keep extremely well. We recommend consuming any of our products within 24 hours for ultimate freshness, although 48 is also fine. We also recommend that after 4 hours of having our products out in the open they should be refrigerated but this is up to the individual themselves. Outdoor Grazing Tables should be kept out of direct sunlight.
How do I make a bespoke request?
REQUEST ONE HERE
Is your packaging environmentally friendly?
It sure is! We only use either recyclable or biodegradable/compostable packaging. Nothing we use is a landfill waste!
All our packaging will usually come with a helpful little stamp at the bottom, telling you what it is and how to dispose of it in the best way.
Platter box- Recyclable or Biodegradable
Platters- Recyclable
OHH paper- Biodegradable
Grazing Boxes- Recyclable or Biodegradable
Cutlery/Plates/Cups- Biodegradable
Can my order be sent to a different address?
Yes. If you’re ordering as a gift, simply enter the desired delivery address at checkout. If you need to change the delivery address after submission, please email hello@ohhoneygrazing.co.uk with your order number and change of request.
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Not going to be in to receive the order?
If you aren't going to be in to receive your order please let us know at hello@ohhoneygrazing.co.uk and we can hopefully arrange an alternative delivery location. If you are not in when delivery is attempted we will contact you on the number provided at check out to arrange an alternative drop off point. If we are unable to contact you we will leave the item with a neighbour. This is not possible where there is no secure front door or the drop off location is a block of flats or office building where there is no front reception. If this is the case, the box will be returned to our kitchen and either re-delivered the following day or a collection time will be arranged.
Can I collect my Grazing Box or Platters?
Yes! If you would like to organise a collection time then please get in touch at hello@ohhonegrazing.co.uk or at checkout please select ‘Collection’
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